Shipping Policy — Tathastu Gems Lounge

Last updated: June 2026

Free Shipping

We offer FREE shipping on all orders across India. Orders below.

Delivery Areas

We ship PAN India — to all states and union territories including remote locations. We currently ship within India only.

Delivery Partners

We work with trusted logistics partners to ensure safe and timely delivery of your spiritual products:

• DTDC Courier
• Delhivery
• Blue Dart
• India Post (for remote areas)

The courier partner is assigned based on your delivery location and product type.

Estimated Delivery Time

Location	Estimated Delivery
Bhopal & nearby (MP)	1–2 business days
Major metro cities	2–4 business days
Other cities & towns	3–6 business days
Remote / rural areas	5–8 business days

Business days are Monday to Saturday, excluding public holidays.

Order Processing Time

• Orders are processed within 1–2 business days of payment confirmation.
• Orders placed on Sundays or public holidays are processed the next business day.
• You will receive a confirmation email/SMS with your tracking details once your order is dispatched.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS and email. You can use this to track your order on the respective courier partner's website.

Packaging

All products are carefully packed to ensure safe delivery:

• Gemstones and Rudraksha beads are wrapped in protective material
• Fragile items (Parad idols, Sphatik products) are packed with extra cushioning
• Every order includes authenticity documentation where applicable

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please:

1. Contact us within 48 hours of delivery at +91-9009887770
2. Share photos of the damaged packaging/product
3. We will arrange a replacement or refund as per our Return Policy

Contact Us

For any shipping-related queries:

Tathastu Gems Lounge 3 Hanuman Mandir Lane, New Market, Bhopal - 462003 (M.P.) 📞 +91-9009887770 (Mon–Sat, 12 PM – 8 PM)